The Role of IT Human Capability in Knowledge Transfer Process Under IT Outsourcing Situations
نویسندگان
چکیده
The purpose of this research is to identify the process of knowledge transfer and to examine the role of IT human capability in the knowledge transfer in IT outsourcing situations. To do this, a research model of knowledge transfer process was built for both of client and vendor sides and tested using the survey data from both of clients and vendors. It is found that IT human capability is crucial factor for an effective knowledge transfer and a better management and usage of an outsourced system. Other results and their implications were discussed in this paper.
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